Rajabaji Com Privacy Policy – Your Data, Our Responsibility

01 Introduction

Rajabaji com deeply respects your privacy. We believe that safeguarding players' personal information is the foundation of a trustworthy gaming platform. This Privacy Policy explains in detail what data Rajabaji com collects, why it is collected, how it is used, and how it is kept secure.

Thousands of players across Bangladesh use Rajabaji com every day, and their trust means everything to us. That's why we manage our data practices with full transparency and give every user complete control over their own information.

This policy applies to Rajabaji com's main website, mobile application, and all associated digital services. Feel free to contact us with any questions.

02 What Information We Collect

Rajabaji com collects your information in several ways. Below is a breakdown of the different types of data we gather:

A. Information You Provide Directly

Information you provide when registering or using your account:

• Full Name & Date of Birth
• Email address and mobile number
• Residential address
• Payment information (bKash/Nagad/Rocket number)
• Government-issued ID (NID/Passport) – for KYC verification

B. Automatically Collected Information

Information collected automatically while you use the platform:

• IP Address & Browser Type
• Device Information (operating system, model)
• Gaming activity and transaction history
• Login times and session duration
• Cookies & Session Data

03 How Your Information Is Used

Rajabaji com uses your data for specific, limited purposes only. We never use your information beyond what is necessary.

• Account Management: For registration, login, password reset, and account verification.
• Transaction Processing: For deposits, withdrawals, and bonus distribution.
• Customer Support: To address your complaints and queries.
• Security assurance: To prevent fraud, money laundering, and unauthorized access.
• Legal Compliance: To meet the requirements of licensing authorities and regulatory bodies.
• Service improvement: For analytics purposes to improve your platform experience.
• Promotional Communications: To send you offers and bonus information, only with your consent.
• Responsible Gaming: To detect unusual gaming patterns and provide appropriate support.

04 Data Sharing & Third Parties

Rajabaji com may share data with third parties only in limited and specific circumstances, as outlined below:

Payment Processors

Necessary information is shared with authorized payment processors to complete your transactions. These processors operate under their own privacy policies and are contractually obligated to keep your data confidential.

Legal Authorities

Your information may be shared with relevant authorities in response to lawful legal requirements, such as court orders, regulatory requests, or money laundering investigations.

Technology Service Providers

Limited data may be shared with select technology partners for server hosting, security scanning, and analytics services. These partners operate under strict confidentiality agreements.

05 Data Protection Measures

Rajabaji com follows the highest industry standards to protect your data. The core elements of our security framework:

• 256-bit SSL/TLS Encryption: Every data transmission is carried out through encrypted channels.
• Firewall & DDoS Protection: Server-level security is monitored around the clock.
• Two-Factor Authentication (2FA): An added layer of security for account logins.
• Regular Security Audits: Regular security audits are conducted by independent third parties.
• Data Encryption (At Rest): Data stored on our servers is also kept in an encrypted state.
• Access Controls: Only authorized personnel can access data on a need-to-know basis.

Please note that no one can guarantee 100% security on the internet. Keep your password confidential and notify us immediately if you notice any suspicious activity.

06 Cookie Policy

The Rajabaji com website and platform use cookies — small text files stored on your device that help improve platform functionality.

Types of Cookies We Use

• Essential Cookies: Required for login sessions, security, and core functionality. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: To understand usage patterns and improve our services.
• Marketing Cookies: To show you relevant offers – subject to your consent.

Cookie Controls

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working.

07 Data Retention Period

Rajabaji com does not retain your data longer than necessary. Retention periods are determined by legal obligations and legitimate business needs.

• Account Information: For the duration of account activity and up to 5 years after closure.
• Transaction Details: Up to 7 years, as required by financial regulations.
• KYC Documents: Up to 5 years after closure, where legally required.
• Gaming Logs: Up to 2 years for dispute resolution purposes.
• Marketing Information: Withdrawn consent results in immediate deletion.

After your account is closed, you may request deletion of your data. We will not retain any information beyond what is legally required.

08 Your Rights

At Rajabaji com, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.

• Right to Access: The right to know what personal information we hold about you.
• Right to Rectification: You may request corrections to any information that is inaccurate or out of date.
• Right to Erasure: Under certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: You may opt out of your data being used for certain purposes.
• Right to Data Portability: The right to receive your data in a portable format.
• Right to Opt Out of Marketing: You can opt out of promotional communications at any time.

09 Minor Protection

Rajabaji com strictly does not serve anyone under the age of 18. We do not knowingly collect personal information from minors.

• Age verification is carried out at the time of registration.
• In cases of doubt, age verification is required through KYC documentation.
• If an underage account is detected, it is immediately suspended and all associated data is deleted.
• If parents have any concerns, they are welcome to reach out to us.

10 Changes to the Privacy Policy

Rajabaji com may update this Privacy Policy as needed. For significant changes, you will be notified in advance via your registered email or through the platform.

• The date of any changes will always be noted at the top of this page.
• Continued use of the platform after any policy change will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

11 Contact

If you have any questions or concerns about this Privacy Policy, please get in touch with us:

• Email: support@rajabajicom.app
• Live Chat: Reach us directly via the chat button on the platform.
• Help Center: on the help-center page Get answers to common questions.